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NEW FOR 2010 DELIVERY NEWS OR DELAYS PLEASE READ |
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24th February 2010: No current issues with order processing or delivery times. |
Shipping & Returns Page
All orders are either dispatched by Royal Mail First Class recorded post or Courier. The customer will have to sign on receipt. We are fully responsible for the goods being delivered to and arriving at the address you provided when the order was placed. We also have a Special delivery option for urgent deliveries upon request and availability of stock in our store. There will be an additional charge for this service. Please contact us on 01594 837341 to arrange Saturday or timed delivery (Additional Charge will be applied. Payment can be taken by phone for this service) Please note we can only deliver to the customers card holders address or their works address unless approved by The Goodies Mart Stores
Your shopping basket will present you with the delivery options available and the price for each option, the system calculates the cost on the overall weight and size of the packet of your order, the chart below displays the postage rates to the UK Mainland. (please allow up to 7 working days from date of order for your goods to arrive. If for any reason there is a delay we will contact you as soon as possible
Prices include Royal Mail recorded delivery, Courier signed for delivery & packaging costs. Please note that the prices shown below are starting prices. Spare parts are calculated on weight and packet size. Some spare parts such as aeroplane wings and fuselages will need to go via courier due to there size. RC large Models ie cars, trucks, planes, tanks, Helicopters will all be sent via courier unless they are of a small toy size. Nitro fuel if ordered on its own will be shipped via courier and the shipping costs will be charged as per the table below.
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UK Mainland Prices From | Highlands Prices From | Northern Ireland Prices From | Southern Ireland Prices From | Channel Isles Prices From |
| Spares | £2.85 | £3.85 | £3.85 | £5.85 | £3.85 |
| Models | £8.99 | £17.99 | £17.99 | £26.99 | £17.99 |
| Nitro Fuel | £8.99 | £17.99 | £17.99 | £26.99 | £17.99 |
Prices for international shipping ie USA, France, Spain are calculated at checkout. If you require a quote for any other part of the world please telephone 01594 837341 or email us through our CONTACT US page. Please note this service is not available between the dates shown. 14th December 2009 and 31st January 2010
Some postcodes are classed as Remote or Offshore destinations and may incur additional postage for parcels sent by courier. The basket will calculate the additional postage for you. The full list of postcodes affected are below. Please note if you select the incorrect destination then your order may be delayed and the additional shipping charges if any will need to be paid for before we can ship your order.
All IV codes
All KW codes
All DD Codes
PA codes 20 to 49, 60 to 78
PH codes 17 to 26, 30 to 44, 49 to 50
All HS codes
KA codes 27 and 28
All ZE codes
All BT codes
All IM codes
TR codes 21 to 25
All GY and JE codes
If you wish to make a return please go to our RETURNS PAGE where you can complete a form and attach it to your parcel. Please note that all returns must be agreed with us first. Please read the important information on our returns page before returning any item. If an item is returned without our prior knowledge then the return will not be accepted. Please contact us on 01594 837341 or send an email from our CONTACT US page.
The Goodies Mart Stores reserves the right to refuse delivery and change delivery charges without prior notice.
