Returns
If for any reason you need to return an item please first read the below important information:
A lot of the products we sell are proper hobby models and it is normal for beginners to sometimes struggle when using for the first time and therefore think there may be a problem with the product. With a little help and advice a lot of beginners who thought they may have a problem actually find they were just making a simple mistake and that their model is in perfect working order.
If you are returning due to a technical issue please ensure that you have first read through our help pages at help & advice if that does not help and that you have emailed(sales@thegoodiesmartrc.co.uk) or called (08448 841924) to make sure that there is not a simple solution to your problem.
If after contacting us you still need to return your model please fill out the below form, print and sign, and then attach to the outside of the package. Parcels will be rejected if this form is not attached to the outside of the package and completed in full. Returns should be sent to The Goodies Mart, 10a Forest Rd, Cinderford, Gloucestershire, GL14 2NT.
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